We are recruiting an experienced Export Freight Co-Ordinator to join our London branch. Reporting to the Operations Manager, you will play a key role in handling export operations, groupage movements, and providing excellent customer service within a fast-paced environment.
Key Responsibilities
* Data entry, booking collections and preparing shipments for export
* Communicating with customers regarding bookings and job queries
* Building and maintaining strong relationships with key clients
* Co-ordinating export groupage and full-load movements
* Providing transport partners with accurate collection/delivery details
* Monitoring incoming emails and flagging potential issues
* Supporting customs processes and assisting with loading (late finish once per week)
* General ad hoc duties as required by the Operations team
Required Experience & Skills
* Minimum 2 years experience in groupage shipping
* Strong knowledge of exports and customs procedures
* Able to work to deadlines with good planning skills
* Computer literate and confident using operational systems
* Proactive, organised, and able to use initiative
* Excellent communication and customer service skills
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