Overview
Resideo is seeking a Sales Support Administrator on a 12-month fixed-term contract. This remote position is open to candidates based anywhere in the UK. In this role, you will provide essential administrative support to the UK Sales team and our customers, with a particular focus on managing rebate payments.
You will bring prior experience in administrative support, a keen eye for detail, and strong proficiency in Microsoft Office, particularly Excel. Experience using Salesforce or SAP in a sales support environment would be a distinct advantage.
Responsibilities
* Deliver accurate and timely sales administration support, including indirect rebate claims, promotional rebates, and rebate payments
* Validate and process contractual rebate claims in SAP
* Understand the financial impact and strategic importance of customer claims and rebate management
* Collaborate with Finance, Sales, and Business Managers to streamline and optimise rebate management
* Work closely with internal teams (Sales, Receivables, Customer Care) and external customers to ensure seamless communication and support
* Ensure delivery of agreed Key Performance Indicators (KPIs)
* Process promotional activity requests in line with internal guidelines
* Generate and distribute monthly reports for finance
* Manage activities related to customer portals
* Respond promptly and professionally to daily internal and external enquiries
You must have
* Proven experience in administrative support roles
* Excellent organisational and time management skills, with a strong eye for detail
* Strong communication and interpersonal skills
* A collaborative mindset and ability to work effectively within a team
* High level of IT proficiency, with solid experience using Microsoft Office applications, particularly Excel
* A self-starter who is comfortable working independently and remains composed under pressure
* A proactive and motivated approach to work
We value
* Experience working with pricing systems, rebates, contracts, or contract claims
* A strong understanding of business processes and how they interconnect
* Familiarity with SAP and/or CRM systems — experience with Salesforce is highly advantageous
* Commercial awareness, ideally gained through supporting a large sales or commercial function
What’s in it for you
* Remote Working
* Company Pension
* Full training provided
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