PSM Recruitment have a fantastic opportunity for a Customs Coordinator to join a company based in Liverpool for a maternity cover, fixed term until August 2026, after an initial 1 week of training based in Liverpool it will be fully remote. This role will be to join a dedicated in-house customs team serving air and ocean clients and stand alone customs clients.
Duties:
Ensure all customs activities (import and export) are completed accurately, compliantly and on time.
Process declarations from manual and electronic instructions in line with customer SOPs and HMRC requirements.
Maintain weekly reporting to support compliance and strong departmental performance.
Liaise with internal operations and account teams on customs topics to ensure smooth end-to-end service.
Skills & experience (essential)
Minimum 2 years’ experience in UK import and export customs procedures.
Working awareness of HMRC customs rules and the UK Tariff.
Strong problem-solving, numeracy and analytical ability.
Clear written and verbal communication; confident with Microsoft Office.
Commercial awareness and ownership of accuracy and deadlines.
A proactive, solutions-focused team player who fits a friendly, “family” ethos.
Able to build rapport with customers and colleagues and manage multiple account priorities.
Flexible to participate in rota shifts, occasional weekend and one Bank Holiday per year.
Location & working pattern
Remote role after onboarding.
1 week in the office for training, then working from home thereafter.
Candidate must be based in Liverpool or the surrounding area.
Core hours: 09:00–17:30.
1 week in 8: 07:00–15:30.
1 week in 8: 10:00–18:30.
1 weekend in 8: coverage as required (usually c. 6 hours total).
1 Bank Holiday per year: paid as overtime or swapped for a day off.
Compensation & benefits
Salary: up to £30,000 (DOE).
25 days’ holiday plus Bank Holidays.
Basic pension.
Medicash.
Free parking when on site