Social network you want to login/join with:
Client:
Tarmac
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
cdc768e0c899
Job Views:
3
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
At Tarmac,
‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Main Responsibilities
Reporting directly to the Distribution Manager, the Customer Service Coordinator will be responsible for processing orders and coordinating the day-to-day deliveries of ReadyMix concrete by vehicles owned and operated by Tarmac third-party haulage base.
* Engaging with customers to receive and process ReadyMix concrete orders
* Scheduling delivery times in line with customer expectations
* Working alongside the distribution team and the wider area transport team to provide a cost-effective, sustainable, safe, and customer-focused transport operation for the business
* Management of compliance and legal requirements from a statutory, industry, and Tarmac perspective, ensuring all contract and/or third-party hauliers operate to Tarmac standards, practices, and procedures
* Strategically planning and building relationships with third-party haulage suppliers through contract negotiation
* Working with Logistics and Production Managers to provide medium to long-term plans to meet demands
This role is Monday - Friday, on a rotating shift pattern (7am – 4pm and 8am - 5pm), with Saturday mornings when required (approx once per month).
The Ideal Candidate
The ideal candidate will have experience in a similar industry supporting a wider team. Industry experience is preferred but not essential. If you have customer service or distribution/route planning experience in an office environment and enjoy teamwork, this role may be suitable.
* Proven experience working collaboratively to ensure timely and high-standard task completion
* Good verbal and written communication skills, confident in building rapport with customers and colleagues
* Flexible and adaptable work approach
* Excellent service delivery to stakeholders at all levels
* Strong problem-solving, numeracy, and analytical skills
* Commercial awareness
* Drive to succeed and improve processes
* Willingness to learn new skills and achieve personal and business goals
* Working knowledge of Microsoft Office, SAP, and CRM systems (preferred)
Why Tarmac
We offer extensive career development, industry-leading rewards, incentives, and benefits including:
* Bonus scheme
* Enhanced holiday entitlement
* Contributory pension scheme
* Discounts via the Tarmac Reward website
* Employee Assistance helpline for confidential support
* Access to employee communities (e.g., REACH, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice, Menopause)
* Training and development opportunities
#J-18808-Ljbffr