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Administration assistant apprentice

Glasgow (Glasgow City)
Administration
Posted: 30 November
Offer description

JWF are a growing and dynamic organisation who have a reputation as âmeasurement partnersâ for major organisations including Diageo, BP, Nestle, Shell and Ineos to name a few. \n\nThe JWF Group provide a wide range of measurement solutions, services and data solutions to the water, process, utility, energy, food and beverage sector.\n\nAs a growing organisation, JWF deliver bespoke measurement and data software solutions for customers to support their process and utility applications. \n\nJWF manage major projects supplying instrumentation packages to blue chip customers. We currently have an excellent opportunity for a recent school leaver to kickstart their career in Supply Chain. Your apprenticeship will fulfil the role of Administration Assistant Apprentice within the Supply Chain Team. \n\nOverall, the role is to support the Supply Chain Team which will include the following: \nâ¢\tProcess customer orders.\nâ¢\tExpedite orders.\nâ¢\tControl documentation submittal. \nâ¢\tAct as a point of contact for supply chain queries.\nâ¢\tProvide updates to customers on calls, teleconferences and meetings. \nâ¢\tLiaise with vendors to monitor their performance. You will be working to achieve a Modern Apprenticeship SCQF Level 6 in Digital Applications Support.\n\n⢠Develop strong customer service skills\n⢠Gain experience handling enquiries, quotations, and order processing\n⢠Build confidence in negotiation and managing delivery timelines\n⢠Strengthen communication and problem-solving abilities\n⢠Improve organisational skills and prioritising tasks under pressure\n⢠Learn to use business systems\n⢠Understand export processes and documentation requirements\n⢠Gain experience resolving customer queries and complaints professionally\n⢠Provide administrative support to Supply Chain team Ideally you will have the following: \nâ¢\tEnthusiastic, ambitious and keen to learn\nâ¢\tAttention to detail.\nâ¢\tQuestioning and listening skills.\nâ¢\tNumeracy and literacy skills.\nâ¢\tAbility to plan, organise and prioritise \nâ¢\tReasonable level of computer literacy with experience of MS Office software.\nâ¢\tExcellent communication skills

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