Overview
Location: Northallerton HQ and the rest of North Yorkshire
Contract: Permanent, contractually employed by NYP
Hours: Full Time
Salary: Scale PO3-6, Salary £41,907-£45,147
Closing Date: 9am, 12th November 2025
Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities.
The Opportunity:
Are you ready to take your ICT career to the next level in a role that truly makes a difference?
We’re looking for a motivated and technically skilled ICT Server and Storage Engineer to join our dynamic Infrastructure Team. Based in Northallerton, you’ll play a vital role in supporting the digital infrastructure that underpins the essential services of the Office of the Police, Fire and Crime Commissioner (OPFCC), North Yorkshire Police (NYP), and North Yorkshire Fire and Rescue Service (NYFRS).
This is more than just a support role—it’s an opportunity to be part of a forward-thinking, multi-agency ICT service that’s committed to innovation, collaboration, and public service excellence.
Key Responsibilities
* Delivering high-quality server, storage and cloud platform implementations and support to end users, key stakeholders and project delivery teams, across the organisations.
* Build, configure, and maintain ICT hardware and virtual hardware to meet operational needs.
* Respond to service desk calls and requests with professionalism and efficiency.
* Support the delivery of ICT services in line with performance targets and service catalogue commitments.
* Contribute to project work and commissioned tasks, including occasional fieldwork and out-of-hours support.
* Collaborate with colleagues across ICT to ensure a seamless, “one service” experience for users.
* Promote knowledge sharing and continuous improvement within the team.
What We’re Looking For
* Provide expert support for server, storage, cloud and client technologies, ensuring systems are secure, high-performing, and resilient.
* Help shape the infrastructure strategy and roadmap, aligning technology with operational priorities.
* Identify opportunities to enhance technological capabilities and develop new solutions to improve efficiency.
* Work closely with internal teams, suppliers, and partners to meet current and future business needs.
* Support new deployments, upgrades, and system enhancements in a medium to large enterprise environment.
* Collaborate with third-party providers to review, manage, and maintain ICT products and services.
* Promote a culture of collaboration, providing technical guidance and training to colleagues.
* Confident communication skills and the ability to build strong working relationships across all levels.
* Experience working in or with public sector organisations, ideally within emergency services.
* A clean driving licence and flexibility to travel when required.
Desirable Qualifications / Experience
* Experience with enterprise-class server/client architecture, preferably within emergency services or the public sector.
* Strong problem-solving skills with the ability to create effective solutions in a fast-paced ICT environment.
* Proven track record of working on implementation projects and supporting complex IT infrastructures.
* Expertise in VMWare environments, Windows, Linux, Exchange 365, Azure, Intune, VEEAM, Virtual Desktops.
* Knowledge of Cloud Computing, Microsoft SCCM, virtual networks, and Thin/Thick Client technologies.
* ITIL Foundation certification or equivalent experience in a regulated ICT environment.
* Degree in Computer Science or a related discipline.
Why Join Us?
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.
We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:
* Local Government Pension Scheme– secure and competitive retirement planning
* Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
* Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
* Blue Light Discount– enjoy savings at major retailers and services
* Flexi-Time for Staff Roles– tailor your working hours to suit your lifestyle while meeting team objectives
* Access to Trade Union Membership– opportunity to join UNISON
* Inclusion & Diversity Networks– connect with colleagues and contribute to a culture of belonging
* Health & Wellbeing Services– access to resources that support your physical and mental health
To be considered for this role, applicants must meet the following requirements:
* You must have the right to work in the UK, with no restrictions on your employment
* Hold a full UK manual driving licence
* Internal applicants must have successfully completed their probation period
* Meet residency requirements for vetting:
o MV Level Vetting– minimum 5 years UK residency
Your Application:
North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
Safer Recruitment:
North Yorkshire Police and North Yorkshire Fire & Rescue Service are committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.
Interviews are scheduled to take place: Mid November 25
We look forward to receiving your online application.
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