Contract Support / Helpdesk (London/Hybrid)
Company: CBRE Global Workplace Solutions
Job Type: Full-Time Permanent
CBRE is the global leader in commercial real estate services, with over 70,000 employees operating in 48 countries. We are driven by a vision to be the preeminent, vertically integrated, globally capable real estate service firm.
CBRE Global Workplace Solutions (GWS) is seeking a Contract Support / Helpdesk professional to join our dynamic team. This is a London based role offering hybrid working and the opportunity to work within a high‑performing environment that values innovation, collaboration, and excellence.
What You’ll Do
* Provide comprehensive contract administration support to the contract team
* Maintain accurate records of financial transactions and contract reporting
* Liaise with client representatives and internal teams
* Allocate tasks and PPMs to engineers, ensuring efficiency and clarity
* Support monthly billing and contract review reporting
* Manage reactive and planned maintenance tasks using Concept Evolution and FSI Go
Key Responsibilities
* Financial and commercial contract support
* Report preparation and documentation management
* Subcontractor and purchase order administration
* Timesheet collation and data quality checks
* Contract setup and escalation process support
* General office duties including correspondence, filing, and meeting minutes
What We’re Looking For
* Experience in maintenance planning and contract administration
* Strong analytical, organisational, and communication skills
* Proficiency in Microsoft Excel, Word, and PowerPoint
* Familiarity with Concept Evolution CAFM system and finance systems
* Ability to challenge processes and suggest improvements
* A collaborative team player with a proactive mindset
Why Join CBRE?
* Work with a global leader in real estate services
* Be part of a supportive and inclusive team
* Access to professional development and career growth opportunities
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