BRANCH MANAGER Fixed Term Maternity Contract (9‑12 Months)
Are you looking for a challenge in a fast‑paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On‑the‑job training provided.
Responsibilities
As Branch Manager, you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training and managing the staff within the branch with the assistance of the in‑house HR and Recruitment teams.
In a typical day, you will oversee the smooth running of your rental branch and exceed customer expectations. You will ensure reservations, bookings and enquiries are handled promptly and efficiently, identify sales opportunities, motivate your team in upselling, manage the damage process, ensure your team is fully trained and all service level agreements are met. As a fast‑paced and sometimes high‑pressure environment, you will need to always project an upbeat and professional persona to help your team’s morale.
This role is a 40‑hour per week contract, working across the week as branches are open on the weekend.
Benefits
* Company Car
* 30 days holiday, inclusive of bank holidays
* Contribution to Group Personal Pension Scheme
* Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
* Funded Summer and Christmas events
* Cycle to Work Scheme
* Discounted car hire rates
* Potential to earn bonus payments above your basic salary
Qualifications
* Hardworking individual with the ability to work in a team and independently in a fast‑paced environment
* Strong attention to detail
* Ideally, previous management experience in the service industry
* Excellent customer service and communication skills
* Full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check
About the role
We are looking for a branch manager who can provide top‑notch service and grow the business. The role is fixed‑term maternity cover, offering a temporary position.
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