Our client based in Droitwich is currently recruiting for an experienced Transport Planner to carry out the following responsibilities:
Role Overview
The transport planner is a key member of the team, primarily responsible for ensuring the smooth operation of delivery and collection vehicles.
Key Responsibilities
* Planning and routing haulage and pallet network freight on Artic and Rigid vehicles.
* Establishing customer requirements and arranging collections and deliveries within specified timescales.
* Routing vehicles efficiently, considering time management and minimising travel distance, while accounting for vehicle weight and size.
* Using traffic management systems and online platforms to prioritise freight, debriefing drivers, monitoring performance, and escalating issues as needed.
* Ensuring all activities comply with health & safety regulations for customers, employees, and visitors.
* Reporting accidents, incidents, and issues to management immediately.
* Supporting the company in maintaining up-to-date licence checks, adhering to WTD regulations, and ensuring drivers complete necessary training.
* Monitoring defect reports and liaising with the workshop.
* Liaising with customers and suppliers, negotiating prices where necessary.
* Supporting accounts and customer service teams to ensure timely invoicing by ensuring jobs are correctly priced.
* Handling queries and complaints promptly to ensure excellent customer experience.
* Maintaining excellent IT skills and experience with TMS/routing programs, CPC, and driver/vehicle compliance.
Working Hours & Benefits
Full-time, permanent position, Monday to Friday, with rotating AM/PM shifts and Saturday mornings (one in three).
Shifts typically start at 08:00 or 11:00, alternating daily to provide continuity, with Saturday shifts usually at 08:00.
Benefits include company pension, on-site parking, life insurance, and 28 days holiday including bank holidays.
Important Note
Applicants must have Transport and General Haulage experience. Applications without this experience will be automatically rejected.
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