Position: Business Development Manager
Contract Type: Permanent – 37.5 hours
Location: Ryton
Shift: Monday-Friday
Join the UK’s premier parcel delivery company
What you’ll do:
Deliver new business sales for medium-sized mail customers (typical revenue of £500k-£1m pa gross revenue and £100-250k pa net revenue (excluding Royal Mail charges)) to agreed company targets.
Key Role Responsibilities:
* To take overall responsibility for the prospecting and winning of new customers with annual revenues of up to 250k.
* Build and maintain strong relationships with procurement bodies, print management companies and mailing housing to ensure the generation of an ongoing supply of sales leads.
* Source additional leads through own research and industry knowledge.
* Prepare and present new business sales propositions to customer leads and prospects, progressing opportunities through the complete sales process from lead through to established trading customer.
* Identify and establish contacts and relationships with a range of decision makers within customer prospects to build support for sales proposals. Identify benefit opportunities and address potential concerns to maximise sales success.
* Working to strict deadlines to ensure completion of tenders, onboarding of customers to agreed implementation plans, and delivery of company targeted revenues.
* Regular liaison with Customer Production Managers and Site Managers on a national basis to review / discuss capabilities to onboard prospects.
* Accurately model operational costs and customer profitability of opportunities to ensure profitable bid pricing.
* Influence customer requirements and expectations as necessary to reduce the ongoing management and administrative burden of new and existing business.
* Carry out contract negotiations, price reviews and build and maintain strong trading relationships whilst monitoring early life trading patterns
* Effectively solve problems and manage risk to satisfy customer bespoke requirements to ensure winning and retention of customers and achievement of targets and KPIs
* Lead sales, onboarding and implementation meetings with customers and carry out regular early life service reviews until handover to the account management team. Document the content, action points and timeliness in documents consistent with company standards and within the CRM package. Manage the outcome of these meetings to a satisfactory conclusion at all times.
* Provide a detailed handover and transitional support for established trading customers to the account management team.
* Maintain relationships and loyalty of a range of successful customer implementations to act as a reference for future opportunities.
* Represent UK Mail and DHL Parcel UK to external bodies, customers and prospects in a position and professional manner at all times.
* Escalate concerns to Corporate Sales Director as appropriate for visibility and appropriate action.
* Engage with Operational Management for assistance where appropriate.
* Provide detailed reports, analysis and forecasts to the management as and when required.
* Attend local, area and national meetings / training as and when arranged.
* Attend Annual and Interim Performance Reviews, identifying further development needs agreeing objectives.
What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
* Annual Leave: At least 33 days of annual leave (including Bank Holidays).
* Career Progression
* Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For:
* Sales experience in mail or print, or selling to public sector bodies
* Advanced sales prospecting and negotiation skills
* Experience of bidding and winning business through formal tenders
* Effective use of Microsoft Word and Excel
* More than 5 years experience
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.