Job Description
We’re Hiring | Customer Care Coordinator
We’re currently partnering with a leading UK residential developer to recruit a Customer Care Coordinator to join their growing team.
This is a fantastic opportunity for someone with strong customer service and coordination experience who enjoys working in a fast-paced environment and delivering an excellent customer journey.
The Company
Our client is a well-established housebuilder with an excellent reputation for quality homes, sustainability, and community-focused developments across the UK.
The Role
You’ll be responsible for:
• Managing homeowner queries and aftercare requests
• Coordinating subcontractors and maintenance appointments
• Liaising with internal departments and site teams
• Ensuring customer issues are resolved efficiently and professionally
• Maintaining accurate records and updates across internal systems
What We’re Looking For
• Previous customer service or coordinator experience
• Housebuilding/property experience desirable
• Excellent communication and organisational skills
• Ability to manage multiple priorities
• A proactive and customer-focused approach
What’s on Offer
• Competitive salary + benefits
• Supportive team environment
• Career progression opportunities
• Opportunity to join a respected and growing business
If you’d like to hear more, please apply directly or get in touch for a confidential conversation.