Part-Time Customer Care and Showroom Coordinator Job in Southbourne Dovetail Recruitment are excited to be recruiting for a Part-Time Customer Care and Showroom Coordinator on behalf of our collaborative and successful client based in Southbourne. They are looking for a warm, organised and confident individual to join the team in a part-time role with built-in flexibility. This Part-Time Customer Care and Showroom Coordinator position is ideal for someone who enjoys customer contact, works well within structured processes, and values being part of a supportive team. Salary and Benefits: * An hourly rate of £13.00 per hour * Appointment-related incentive scheme * Working Pattern: Weekdays and 1 in 2 Saturdays 10.00 am - 3.00 pm * In weeks when you work a Saturday, you will also work one weekday * In weeks when you are not scheduled for a Saturday, you will work two weekdays * A warm, collaborative, and supportive team * A structured, process-driven environment that makes the role clear and manageable * Full training — with ongoing support beyond the induction period Duties and Responsibilities: * You will act as the first point of contact for customers ensuring enquiries are handled warmly and professionally * Answering incoming telephone calls * Welcoming and engaging with potential customers visiting the showroom * Scheduling customer appointments using our established processes * Ensuring all appointment details are correctly recorded and communicated * Sending and managing follow-up emails * Organising and dispatching brochures and letters * Maintaining accurate and tidy records in line with their system Minimum Skills and Experience Required: * Confident and friendly communication skills * Computer literate in MS Office * A background working in commercial customer service * Well organised and accurate administrative skills