Job Description
About Global Marine Group:Is a leading independent provider of subsea fibre optic connectivity solutions offering a broad range of services including consultancy, subsea cable engineering, installation and maintenance, covering the lifespan of a subsea fibre optic cable system which is delivered to customers worldwide. SubConnect is one of our three business units with a primary focus on manufacturing, supplying and testing subsea jointing solutions.
About the role: This role is a part-time, fixed term contract for a 12 month maternity cover. It includes delivering high-quality administrative support to the SubConnect Development Team and contributing to smooth daily operations by supporting the external sales of training services, cable qualification, and testing solutions.
Key Deliverables:
1. To assist with the preparation of quotations for inhouse training and test house along with development work.
2. Assist with managing the day-to-day interface with SubConnect customers.
3. Responsible for contract management including order processing/acknowledgement from order receipt through to project completion, ensuring timely customer invoicing.
4. Close liaison with Accounts Receivable and Credit Control regarding customer accounts.
5. Provide support to the SubConnect Product Sales Team, this may include overtime for additional days for longer holiday cover.
6. If required liaising with shipping agents and providing day to day after sales support.
7. Provide the team with assistance during holiday/sickness of the SubConnect Project Administrator.
8. Assist with any other reasonable department tasks.
9. Follow safe working practices and ensure compliance by others, including customers.
Qualifications, Skills and Experience
Required:
10. Strong attention to detail.
11. A very good working knowledge of MS Suite especially Word & Excel.
12. Proficiency in using IT systems.
13. Ambassadorial and courteous with a desire to continuously improve levels of customer service.
14. Must be able to work on own initiative and with minimal supervision.
15. Flexibility and willingness to switch disciplines in order to maximise efficiency.
16. Must be within reasonable commuting distance to the office.
17. Full driving license due to location of the office.
18. Ideal:
19. Experience of working with a diverse, multi-cultural customer base.
The working pattern will consist of three days at five hours per day or four hours at four days. This role will be based at our Chelmsford office, and offers a hybrid working pattern, with specific days to be discussed and agreed. The successful candidate will start early 2026. To ensure our organisation complies with immigration rules, all candidates must provide evidence of their Right to Work in the UK when applying. Unfortunately, we are unable to sponsor candidates and on Graduate visas.
About The Company
The Group consists of three business units; Global Marine provides fibre optic cable installation and maintenance solutions to the telecommunications and oil & gas markets, OceanIQ provides unparalleled subsea cable data, survey, route engineering, permitting and consultancy services for telecom and power cable projects and SubConnect which provides extensive expertise and experience in all aspects of subsea cables, ranging from design and testing to the provision of subsea housing and interconnectors.
With a global workforce of over 800 talented individuals, together the Group has installed over 315,000 kilometres of subsea telecoms cable, performed maintenance operations on 33% of the worlds fibre optic cables and has detailed data records on over 2.8million km of cable - 97% of all fibre, and 90% of all power cable including, over 6,000 historic cable faults.
The Global Marine Group team is full of passionate people, sharing a wealth of knowledge and constantly achieving excellence.
Employee Benefits
20. Group Pension with access to Independent Financial Advisor
21. Life Cover – inclusive with Group Pension Plan
22. Private Medical Insurance and Medicash Plan
23. Dental Scheme – at a subsidised cost
24. Fitness Club Subsidy
25. X2 Professional Subscriptions
26. Cycle Scheme – As per the green initiative, approved by the Government scheme
27. Eye Sight Test contribution
28. Perkbox - employee discount scheme along with a Wellness Hub
29. Enhanced Maternity and Paternity pay
30. 25 days Annual Leave
31. Option to purchase an additional 5 days annual leave per year
32. Long Service Awards
33. Reward & Recognition
34. Referral programme
35. Employee Assistance programme
36. 3 paid volunteer days
37. Free on-site parking - At all sites
Global Marine Group are committed to making our recruitment process accessible and inclusive for everyone. If you require reasonable adjustments for your interview, please reach out to during your recruitment process. We are more than happy to accommodate your needs to ensure you have the best possible experience during the selection process.