Job Overview
This role offers the opportunity to make a real impact on the delivery and future direction of Oncology services within one of the UK's leading cancer centres. The successful candidate will have strong operational management experience and will be responsible for the following functions:
* The day‑to‑day running of Oncology services including the Acute Oncology service and Cancer assessment unit
* Effective management of budgets, workforce, and performance
* Delivery of national cancer performance targets
* Leading service improvement and transformation projects
* Ensuring delivery of excellent, safe patient care and improving outcomes
* Clinical governance, including ensuring complaints and incidents are investigated and responded to according to Trust standards and policies
* Activity and Finance: achieving and setting annual plans, leading on delivery of CIP (cost improvement programme)
* Ensuring Key access targets are met within the speciality, particularly Cancer Waiting Time Targets (CWT), 6‑week diagnostic targets and 18‑week RTT
* Strategic and operational development of services
* Supporting transformation and efficiency across all divisional sites
* Maintaining performance in line with national targets and providing response for future surges or operational issues impacting on delivery of services
* Adhere to the UCLH Service Commitment "Putting Patients First" and adopt a professional approach to customer care at all times
* Comply with the Trust's Equal Opportunities Policy and treat staff, patients, colleagues and potential employees with dignity and respect at all times
* Take personal responsibility for promoting a safe environment and safe patient care by identifying areas of risk and following the Incident, Serious Incidents and Near Misses reporting policy and procedure
* Take personal responsibility for ensuring that UCLH resources are used efficiently and with minimal wastage, and to comply with the Trust's Standing Financial Instructions (SFIs)
* Comply with Trust policies for personal and patient safety and for prevention of healthcare‑associated infection (HCAI); this includes rigorous and consistent compliance with policies for hand hygiene, use of personal protective equipment and safe disposal of sharps
* In accordance with the Trust's responsibilities under the Civil Contingencies Act 2004 to undertake work and alternative duties as reasonably directed at variable locations in the event of and for the duration of a significant internal incident, major incident or pandemic
* Be aware of and adhere to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act
* Maintain confidentiality at all times
Additional Information
Come and be a part of the best NHS trust in England to work for, according to our staff.
UCLH top trust to work at in England – In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – to find out more, visit: Flexible working.
About the Department
The Oncology Department at UCLH is seeking an enthusiastic, motivated, and dynamic General Manager to join our vibrant and supportive management team within the Cancer Division. This is an exciting opportunity for an experienced operational leader to play a key role in ensuring the efficient and effective day‑to‑day management of our oncology services. The post holder will work closely with a wide range of staff groups, including medical, nursing and administrative teams, to deliver high‑quality care and drive continuous improvement across inpatient, outpatient and day‑case settings. As a senior member of the management team, the General Manager will be encouraged to proactively identify, pursue and lead service improvement and transformation initiatives. The role demands a comprehensive understanding of cancer performance alongside the passion and capability to support developments in diagnostic and treatment pathways across the department. We are looking for someone with proven experience working collaboratively within multidisciplinary teams who demonstrates excellent communication and leadership skills and whose approach reflects the UCLH values of safety, kindness, teamwork and improving together.
Disability Confident
Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall number of interviews offered to disabled people and non‑disabled people. For more details please go to.
About UCLH
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education and world‑class research. We provide first‑class acute and specialist services across eight sites:
* University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) – We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world‑class support services including critical care, imaging, nuclear medicine and pathology.
Sustainability
We are committed to sustainability and have pledged to become a carbon net‑zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
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