Job Description
Commercial Renewals Manager
Location: Orpington
Salary: £55,000 – £65,000 + Excellent Benefits
Are you an experienced commercial insurance professional with a passion for client retention and team leadership?
We’re seeking a Commercial Renewals Manager to take ownership of the end-to-end renewal process for a thriving commercial division based in Orpington.
In this role, you’ll oversee a portfolio of business clients, ensuring renewals are managed efficiently, accurately, and with a focus on customer satisfaction. You’ll collaborate closely with account executives, underwriters, and operational teams to deliver competitive terms and maintain high retention levels.
This is an exciting opportunity for someone who thrives in a structured yet fast-paced environment, enjoys leading a team, and is passionate about driving both performance and client loyalty.
Key Responsibilities
1. Manage and oversee the full renewal cycle for commercial clients.
2. Coordinate with internal teams and brokers to secure the best possible renewal outcomes.
3. Lead and mentor the renewals team, ensuring consistency and compliance.
4. Track performance metrics and identify opportunities for growth or process improvement.
5. Enhance the client journey b...