Retail Sales Advisor with Driving Duties
Stafford
42.5 hours per week over 5 days (Tuesday to Saturday)
£29,894 per annum (includes pension and company benefits)
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving Duties to join our PaintWell store in Stafford. You will provide exceptional service to our customers, helping the branch run smoothly. Experience with our products is not required – we will give you all the training you need.
Our Stafford PaintWell store, located on Nursery Lane, serves local homeowners and tradespeople with an extensive range of decorating materials, trade and designer paints from many brands, and all the supplies needed to complete home décor projects. Part of the Brewers Group, PaintWell is dedicated to delivering high‑quality products and expert advice to all customers. The branch opens Monday to Friday 7.00 am – 5.00 pm and Saturday 8.00 am – 5.00 pm.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in the branch, upholding the Brewers reputation for quality service.
* Use product knowledge to recommend solutions and help customers find the best products for their needs.
* Make contactless deliveries to customers locally in the company transit van.
* Mix paint for customers, process specialist orders, and request special stock within the branch network.
* Build relationships with customers to fully identify their needs and provide comprehensive service.
* Keep the warehouse organised and safe, following company standards.
* Promote seasonal and special items and merchandise goods in‑store to increase visibility and sales.
* Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
* Exceptional customer service and communication skills, able to translate customer requirements into product recommendations.
* Approachable with an open, friendly personality – enthusiastic about helping customers and colleagues.
* Enjoys working in a team but can also work independently.
* Familiar with the surrounding area.
* Full clean manual driving licence.
* Keen to learn, develop skills, and progress within the industry.
* Previous retail experience or product knowledge is advantageous but not essential; full training will be provided.
Benefits
* Competitive salary.
* 33 days holiday, including selected bank holidays – increases with service.
* Free life assurance.
* 5% employer contribution to the pension plan (subject to employee contributions).
* Access to the Stream money‑management app, providing a percentage of pay as you earn it.
* Employee Assistance Programme, accessible to colleagues, partners/spouses and dependents.
* Virtual GP service for self and any dependant children, offering unlimited medical advice when needed.
* Medicash – an optional funded scheme for routine healthcare treatments.
* Brewers colleague discounts for substantial savings on home improvements.
* Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
* Additional financial assistance, including Cycle to Work scheme, Season Ticket loans, and Helping Hand loan scheme for times of crisis.
* Staff uniform with cleaning tax relief.
* Comprehensive induction programme and ongoing development.
* After a qualifying period, eligibility for profit‑related pay, enhanced maternity/paternity pay, and access to Holiday Homes in Cornwall or the Lake District.
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