**Job Title:** Outbound Customer Service Advisor, Sunderland
Client:
PDSA
Location:
Sunderland, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
788b158f6626
Job Views:
4
Posted:
12.05.2025
Expiry Date:
26.06.2025
Job Description:
Are you engaging, dedicated, motivated, and passionate about delivering quality? If so, we want you to join our team.
This role involves promoting new products and services to add value to our customers, making a real difference in the lives of People and their Pets.
We are the UK’s leading Veterinary Charity, relying on public funds to help sick and injured pets.
We are looking for positive, confident, hardworking team players with a professional and enthusiastic attitude, who can make customers feel appreciated and build rapport.
The role involves handling outbound calls to supporters, clients, retail customers, and the general public to inspire and engage, while achieving campaign targets.
Benefits include a 35-hour workweek, 25 days holiday, career development opportunities, paid holidays, life assurance, social groups, free parking, and more.
Ideal candidates should have excellent communication skills, experience in outbound customer service, and a drive to succeed.
About PDSA:
As the UK’s leading veterinary charity, with 48 Pet Hospitals and over 380 Pet Practices, we improve pets’ lives through prevention, education, and treatment, performing 2.7 million treatments annually on 470,000 pets.
We foster a culture of diversity and inclusion and support flexible working arrangements.
The closing date may be brought forward if sufficient candidates apply. PDSA is an equal opportunities employer and encourages applications from all qualified candidates.
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