Customer Service Advisor - Glasgow £25,000 per year, rising to £26,500 after 2 years. Opportunity to earn up to £250 commission each month. Exciting incentives like regular prize draws and holiday giveaways. Positions based in our vibrant Glasgow City Centre office. Hours: Immediate start with rotational shifts: Monday - Friday (8am - 8pm) and Saturday (9am - 4pm). The Role of Customer Service Advisor: Engage with clients' customers through outbound calls to assist with outstanding debt. Keep detailed account notes in the customer database after each call. Deliver top-notch service with a focus on treating customers fairly. The Ideal Customer Service Advisor: Exceptional customer service skills from contact centre or face-to-face experience. Passion for delivering outstanding customer experiences during every call. Strong verbal and written communication skills. Confidence and empathy in handling challenging conversations.