We are looking for a highly organised and detail-oriented Order Management Representative to join a busy, collaborative team with a focus on accuracy and efficiency. This is a key role within the order management function, providing crucial support to ensure orders are processed smoothly and customers receive their products on time. This position is at the heart of our client's operations, ensuring that customer orders are handled accurately, efficiently, and on time. You'll play a crucial role in maintaining smooth workflows, supporting team members, and helping the business deliver excellent service. Job Title: Order Management Representative Salary: £28,000 - £30,000 per year Location: Bracknell Key Responsibilities: Process a high volume of incoming orders accurately and within agreed service level agreements (SLAs) Liaise with indirect channel partners to clarify order requirements and resolve any discrepancies Collaborate with colleagues in the order management team to handle queries, resolve issues, and ensure seamless operations Maintain comprehensive and up-to-date records of order status, delivery schedules, and tracking information Identify and escalate potential issues or bottlenecks to prevent delays or errors Support process improvements by suggesting more efficient workflows where appropriateSkills & Experience: Previous experience in order processing, order management, or a similar admini...