Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a shop floor Receptionst at Specsavers, you'll be organised, welcoming, and ready to tackle a variety of tasks. Your role will include answering phone calls and general enquiries, triaging patients, and supporting all aspects of audiology administration, such as updating & filing records, and managing appointments. You will also be trained how to assist with minor hearing aid repairs. Your aim will be to deliver a first-class administrative and customer service experience, helping to support the smooth running and ongoing success of the store.
Our store
The Worthing Specsavers store is a vibrant and well-established practice located in the heart of the town centre, offering exceptional eye and hearing care supported by the latest clinical technology. With 9 fully equipped test rooms, the store is well-designed to support high customer demand while ensuring a smooth, efficient experience for patients. The store also benefits from excellent public transport connections, with numerous local bus routes running directly into Worthing Town Centre. Worthing is also well-served by a wide rail network, with Southern Rail operating frequent services across the region, making the store easily accessible from surrounding areas. For those travelling by car, there are several convenient parking options nearby, including car parks and on-street parking, just a short walk from the store. With a supportive leadership team and strong development opportunities, Worthing Specsavers provides an ideal environment for those looking to grow their career in optical or audiology services.
Our team
The Worthing Specsavers team is a large and well-established group of over 55 experienced colleagues, reflecting the scale and capability of the store as a major local practice. Team members include fully qualified optometrists, dispensing opticians, audiology specialists, and a strong retail team, all working together to deliver high-quality eye and hearing care. Customer feedback consistently highlights the team's friendliness, professionalism, and supportive approach, noting their thorough eye examinations, clear communication, and attention to detail throughout the customer journey. The store's leadership places strong emphasis on development, training, and maintaining a positive working environment, helping the team provide a welcoming, knowledgeable, and efficient service to the local community.
What's on offer?
Alongside great training, development opportunities and day-to-day support, this role includes::
* Full Time - 40 hours per week, to include working a Saturday
* No late nights!
* We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Receptionist.These include:
* Strong communication skills, with a friendly and professional approach both face-to-face and over the phone
* Excellent organisational skills and the ability to manage appointments, records, and multiple tasks efficiently
* Confidence using computer systems and a good level of IT literacy
* A calm, patient-focused manner, with the ability to triage queries and remain composed in a busy environment
* Attention to detail, particularly when updating and maintaining accurate records
* Willingness to learn new systems and support minor hearing aid repairs after training
* A positive, team-focused attitude with a genuine desire to deliver great customer care
* Previous experience in a reception, customer service, or administrative role is a bonus, but not essential
If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
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