Compliance Officer
Reports to: Financial Controller
Salary: £50,000 - £55,000
Type: Full-time, Permanent
About the Role
We're looking for a Compliance Officer to ensure our clients business operates to the highest UK standards. This role balances internal compliance, commercial governance, and client-facing compliance services. Reporting to the Financial Controller, you'll work closely with Sales, Service/Project Owners, and the Board.
* Internal vs. Client-Facing: ~80% internal compliance & governance, ~20% client services
* Success Measures: Audit outcomes, contract KPIs, revenue from compliance consultancy
Key Responsibilities Internal Compliance (~50%)
* Maintain adherence to GDPR, AML, ISO 9001/27001, Bribery Act, and Modern Slavery Act
* Manage compliance registers, internal audits, and staff training
* Deliver Director Responsibility and Governance Training
* Maintain policies for data retention, info security, and ESG obligations
Commercial & Contract Governance (~30%)
* Review, negotiate, and approve client and supplier contracts
* Draft/update standard terms, templates, and agreements
* Support bad debt resolution and dispute management
* Provide contract-risk training across Sales, Finance, and Operations
Client-Facing Compliance (~20%)
* Deliver chargeable compliance services (audits, training, policy frameworks)
* Develop tech-enabled compliance tools for clients
* Scope and price compliance work with Client Solutions and People Services
Reporting & Collaboration
* Produce monthly compliance & contract reports
* Liaise with auditors, legal counsel, and regulators
* Partner with teams to automate compliance tracking, contract renewals, and training
Experience & Skills
* Para-legal qualified or recognised compliance/legal certification
* 5+ years in compliance, legal, or commercial governance within UK professional services
* Strong knowledge of GDPR, AML, ISO, Bribery Act, Modern Slavery, and UK company law
* Experienced in drafting and negotiating contracts
* Attention to detail, analytical, and commercially minded
* Experience with compliance tech/e-learning desirable
Why This Role Matters
* Maintain full regulatory compliance
* Ensure contracts and supplier terms are enforceable
* Resolve disputes and bad debt efficiently
* Deliver client-facing compliance services that generate revenue
* Build the foundation for a future Compliance & Commercial Governance Manager role
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