Company Overview
SettleParadigm is the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
About the Role
The Gas & Heating Breakdown Engineer will perform gas servicing, diagnostics, and repairs across domestic appliances, ensuring homes are safe, warm, and compliant.
Key Responsibilities
* Perform gas servicing, diagnostics, and breakdown repairs across domestic appliances.
* Ensure compliance with health and safety legislation and company policies.
* Deliver excellent customer service with a focus on achieving first‑time fixes (95%+).
* Manage van stock and equipment effectively.
* Accurately complete job paperwork and reports.
* Travel across the operating area including Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, and surrounding regions.
Requirements
* Proven expertise in gas breakdowns across a variety of appliances.
* ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1.
* Competence in electrical work relating to heating systems.
* Strong problem‑solving skills with a methodical approach.
* Full valid manual driving licence.
Nice to Haves
* Unvented G3 qualification.
Benefits
* Annual salary: £43,576 per annum.
* 25 days holiday, increasing with service, plus Christmas closure and buy options.
* Generous pension scheme – up to 9.5% employer contribution via salary sacrifice.
* Enhanced maternity, paternity, and adoption leave.
* Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover).
* Life cover and income protection.
* Flexible working – modern offices, free parking and EV charging.
* 30+ qualified Mental Health First Aiders available to support.
* Car leasing via salary sacrifice (conditions apply).
* Funded training, qualifications and apprenticeships.
* 3 paid volunteering days in local communities.
* Peer‑recognition rewards platform.
* Paid professional subscription (one per year).
Working Hours & Pay
* Monday to Friday, 08:00 – 17:30.
* Participation in overtime and out‑of‑hours rota, with potential to boost base salary.
* Rota designed to balance manageable schedules with earning opportunities.
Additional Requirements
* Basic or enhanced Criminal Disclosure may be required.
* Please ensure you fully answer all questions on the application form.
Our Commitment
We are committed to creating an inclusive workforce, reflecting and representing the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds, disabled, neurodiverse, LGBTQ+ and under‑represented groups.
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