Location: Langley, England, UK (On-site). Employment Type: Full-time. Pay: National Minimum Wage, subject to increase after probationary (3 months).
Seniority Level: Entry level
About the Role
Are you a highly organised, friendly, and professional individual looking for a key support role in a fast‑paced sales environment? We are looking for a dedicated Office Sales Assistant to be the welcoming voice and central point of contact for our customers and sales operations.
This is a full‑time, in‑office position working Monday to Friday, 8:00 AM – 5:00 PM. You will be the backbone of our office, ensuring smooth communication and efficient administrative support for our sales team and customers.
Key Responsibilities
* Sales & Management Support: Communicate directly with the Sales Manager and the wider Field Sales Team, ensuring all customer quotes are prepared, processed and sent out in a timely and accurate manner.
* Communication Hub: Manage the sales email inbox and handle a high volume of inbound and outbound phone calls, engaging new customers, supporting existing customers, chasing payments, and processing quote requests.
* Quote Preparation: Prepare accurate quotes for customers across our range of high‑quality window and door products.
* Project Coordination: Raise and manage production orders for ongoing customer jobs, ensuring seamless flow from sale to installation.
* Team Liaison: Maintain excellent communication with our in‑house fitter team to coordinate project logistics.
* Front‑of‑House: Provide a warm and professional welcome to all visitors and potential customers arriving at the showroom.
What You'll Bring
* Exceptional Communication: Must be fluent and proficient in English, with a clear, professional and friendly phone manner.
* Professionalism & Friendliness: A positive, welcoming attitude and the ability to represent the company professionally at all times.
* Organization: Strong organisational skills and the ability to manage multiple tasks and priorities effectively.
Desired (but not required)
* Previous experience or basic knowledge of window and door products or the wider construction/home improvement industry.
What We Offer
* A supportive and friendly team environment.
* Free on‑site employee parking & walking distance from Langley train station.
* Full training provided on all systems, processes and product lines – no prior industry knowledge required.
* A stable, full‑time position with consistent Monday‑Friday hours.
* Opportunity to be a vital part of our continued success and growth.
Referrals increase your chances of interviewing by 2x.
Ready to join our team? Apply now by submitting your CV and a brief cover letter outlining your relevant experience.
We look forward to hearing from you!
#J-18808-Ljbffr