Senior Service Advisor Monday to Friday Basic Salary £35k - £37k OTE £40k - £50k Independent Car Sales & Service Business "Success is the sum of small efforts, repeated day in and day out." 🔧 Your Role As our Service Advisor, you’ll be a key part of the service department, ensuring a smooth, professional experience for every customer while helping to drive revenue growth. Your day-to-day responsibilities will include: * Managing the full customer journey – booking, updates, handover, and follow-up * Promoting and selling service plans and value-added products * Leveraging a large existing customer database to generate new service business * Overseeing warranty claim processing with attention to detail and accuracy * Supporting daily operations and delivering exceptional customer service ✅ What You’ll Need * Experience as a Service Advisor or Senior Service Advisor in the motor trade * A confident, consultative sales approach with proven results * Strong organisational skills and a clear, professional communication style * A methodical approach to warranty administration and compliance * A self-motivated, proactive attitude and commitment to high standards * Basic technical vehicle knowledge (advantageous but not esse...