Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Bids & Tenders Administrator (fixed-term)
Location: Spain
How will you make an impact?
As our Sr Customer Service Administrator, you will be at the forefront of delivering outstanding service to our customers. Your role will be crucial in ensuring flawless administrative support and maintaining seamless operations. You will work closely with various teams to successfully implement solutions that improve our customers' experiences.
What you will do:
* Establish and maintain excellent relationships with customers, providing quotations and addressing inquiries.
* Prepare and analyze reports on customer interactions and service metrics.
* Manage administrative resources and documentation to ensure compliance and efficiency.
* Coordinate the customer database, ensuring it is up-to-date and accurate.
* Coordinate with the finance team to request and manage bank guarantees.
* Ensure all necessary certificates and documents are acquired and maintained strictly according to regulations.
* Partner with operations and support functions to determine and implement continuous improvement opportunities.
How will you get here?
* Proven experience in customer service and administrative roles is essential.
* Strong organizational skills with the ability to manage multiple tasks efficiently.
* Proficient in English and Spanish, with excellent oral and written communication skills.
* Proficiency in Microsoft Excel and other relevant software.
* Ability to work collaboratively in a team-oriented environment.
What’s in it for you?
* Opportunities for growth and development within a leading global organization.
* A performance-based reward system that recognizes your contributions.
At Thermo Fisher Scientific, we value a diverse group of backgrounds and perspectives. Join us and be part of an ambitious team committed to excellence!
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