About The Role
We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society within our knowledgeable and passionate Peterborough team! As a Dementia Adviser, you will provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improve their sense of well‑being and put them in more control of their lives. The service is tailored to each user based on personal circumstances and support needs. You will offer support in a variety of ways: in the client’s home, at other community locations, face‑to‑face, by phone, letter, or email. You will also assist service users to access other services, provide sign‑posting and referrals, and facilitate peer support groups for people living with dementia on occasions in various locations in the area.
Working Pattern
This role is 16 hours per week across Tuesday, Wednesday and Friday.
* Tuesday and Wednesday: 9:30 am – 4:00 pm
* Friday: 9:30 am – 1:30 pm
About You
* An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
* Experience providing information, guidance, advice or emotional support – from health, social care, community, voluntary, customer service or other people‑focused roles.
* Ability to listen and communicate, building trust and rapport with a wide range of backgrounds.
* Strong workload management, balancing competing priorities with appropriate support and tools.
* Confidence using IT systems to maintain accurate and confidential records.
* A compassionate, non‑judgemental, person‑centred approach, respecting diversity and individual lived experiences.
Please don’t be put off from applying if you don’t meet every single requirement. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities
* Build supportive, trusting relationships with people living with dementia and their carers, recognising and respecting individual needs.
* Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
* Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals.
* Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
* Manage a defined caseload, maintaining accurate, respectful and confidential records.
* Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
* Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
Interviews will take place face‑to‑face at the Dementia Resource Centre, 441 Lincoln Road, Millfield, Peterborough, PE1 2PE (Entrance 5 York Road – Sat nav PE1 3BP) on Thursday 9th April.
About Alzheimer’s Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at our Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer’s Society.
Our Equity, Diversity and Inclusion Strategy and internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process is as inclusive as possible. Please inform us of any adjustments you might need by contacting the Talent Acquisition Team via careers@alzheimers.org.uk.
To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed. We may close earlier than the advertised closing date if we receive a high volume of applications; we will provide at least 48 hours notice.
We may carry out a Criminal Record Check at the relevant level. You can read more information via our website.
Our employees receive a range of benefits, recognition and many options for working agilely, contributing to a strong work‑life balance. We also have various learning programmes to support development and help you grow to realise your potential and shape a career with Alzheimer’s Society.
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