Key Account Manager
Location: North Tyneside (Great transport links)
Salary: up to £35,000 per annum
Type: Full-Time, Permanent (Office-Based)
Are you an experienced Account Manager from the packaging sector? A highly successful packaging specialist is looking for a dynamic Key Account Manager to join their Client Services team.
Note: This is not a cold‑calling sales role. Your focus is pure client satisfaction, relationship retention, and internal project coordination.
What You ll Do
* Act as the primary internal contact for key B2B accounts, ensuring their requirements are met to the highest standard.
* Handle client enquiries from initial brief and MIS estimating right through to production and final delivery.
* Work closely with internal production and logistics teams to keep projects on schedule and within budget.
* Proactively manage timelines, flag risks, and resolve client challenges seamlessly.
What We Are Looking For
* A proven background in account management or client success within packaging.
* Experience using a Management Information System.
* Excellent communication, sharp attention to detail, and the ability to interpret technical job specifications.
* A calm‑under‑pressure, solutions‑focused team player who genuinely cares about customer satisfaction.
You will be joining a growing company with year‑on‑year business success and clear career progression pathways. They offer an excellent working environment and a stable, supportive team structure.
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