We are St Helens Borough Council
Located in the heart of the North-west close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate about sustainability and improving the environment.
Environmental Systems & Data Officer
Are you passionate about digital transformation, data systems, and sustainability? Join St Helens Borough Council as an Environmental Systems & Data Officer and help modernise and enhance the delivery of vital environmental services across the Borough.
We are seeking a proactive and detail-oriented Environmental Systems & Data Officer to join our Environment & Climate Team. This is a fantastic opportunity to play a key role in supporting the Council’s environmental objectives through the effective management of data, digital tools, and performance systems. We are flexible about your experience. You may be a new graduate, or experienced in waste, recycling, and/or working with data. Whatever your background, you’ll be interested in the environment and making a positive difference!
What You’ll Be Doing
* Support the digitisation and modernisation of ICT systems across environmental operational services.
* Implement new digital tools to improve service delivery, efficiency, and customer experience.
* Manage and analyse performance data, including waste collection, recycling, and service KPIs.
* Oversee the garden waste subscription service, including customer support and permit administration.
* Support and develop commercial environmental services for local businesses and schools.
* Maintain accurate records and ensure compliance with Duty of Care legislation.
* Use data to design and optimise waste and recycling collection rounds.
* Manage and improve in-cab technology and other digital systems used by operational teams.
* Provide training and support to staff on new systems and software.
* Respond to service performance data and customer feedback to drive continuous improvement.
* Promote environmental services through digital marketing and community engagement.
What You’ll Bring:
* Experience with digital systems and databases.
* Strong analytical skills with the ability to interpret and report on complex data.
* Excellent communication and customer service skills.
* A proactive, collaborative approach to problem-solving and innovation.
* Knowledge of environmental services, sustainability, and local government operations is a plus.
Why Join Us?
At St Helens Borough Council, we’re committed to delivering high-quality, customer-focused services that support a cleaner, greener future. You’ll be part of a forward-thinking team that values innovation, collaboration, and community impact.
We offer:
* Opportunity for Hybrid working
* Ongoing professional development
* A supportive and inclusive work environment
* The opportunity to make a real difference in your community
Ready to make an impact? Apply now and help us shape the future of environmental services in St Helens.
If you have any questions or require further information please contact rosehames@sthelens.gov.uk
Please note we reserve the right to close the advert early with sufficient application numbers, please apply early to avoid disappointment.
Interviews are intended to take place week commencing 30th June.
St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.
Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality
St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
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