ROLE PURPOSE
The Business Analyst is responsible for supporting the Business Insights & Analytics Manager in developing and implementing the analytics strategy of the business. They will manage and create dashboards and reports to optimize business functions and enhance data-driven decision making. Additionally, they will help democratize data and improve its accuracy and completeness.
Salary range: £35,000 - £40,000 per annum
MAIN RESPONSIBILITIES (including but not limited to)
* Communicate insights appropriately based on the target audience (technical or non-technical)
* Create and maintain standardized reports and dashboards
* Provide weekly and monthly reports to sales and leadership teams
* Maintain and improve existing PowerBI dashboards based on user feedback
* Perform ad-hoc reporting using Excel and PowerBI
* Collaborate with the BI Manager to build and maintain a data warehouse for all 1P and 3P data
* Liaise with 3P providers to ensure timely receipt and processing of sales data
* Ensure data quality and integrity meet business and regulatory standards
* Ensure compliance with UK GDPR in data processing
* Assist in writing SOPs for existing digital processes and new implementations
* Work closely with end users to ensure new tools meet their needs
* Provide training for platforms and tools as needed
* Address user queries and issues
* Contribute to training materials and FAQs
* Collaborate with business owners and leadership to produce reports and presentations
KEY WORKING RELATIONSHIPS
* Coordinate with internal and external partners for data collection and analysis
* Work cross-functionally with Marketing, Medical, Finance, and Sales teams
QUALIFICATIONS, EXPERIENCE & KNOWLEDGE
* Experience in analytics is desirable but not required
* Curiosity and willingness to learn
* Data-driven mindset with logical and analytical thinking
* Experience with data visualization tools (Power BI)
* Strong skills in Excel and Office Suite
* Basic knowledge of statistics or mathematics is desirable
* Knowledge of Salesforce OCE and HubSpot is a plus but not required
* Knowledge of SQL or Python is a plus but not required
COMPETENCY REQUIREMENTS
* Teamwork
* Results-oriented
* Personal accountability
* Openness and transparency
* Self-development
* Innovation
OUR BENEFITS
* 25 days of annual leave, increasing with service
* Private medical insurance
* Life assurance
* Dental care
* Pension scheme
* Enhanced maternity scheme
* Cycle scheme
* Employee referral scheme
* Eyecare vouchers
* Health vitamins
* International team collaboration
* Development opportunities and on-the-job training
ABOUT US
Since creating one of the first anti-wrinkle moisturising creams in 1953, Merz has been a pioneer in aesthetic medicine innovation.
We continue to lead in medical aesthetics through our treatment solutions and global training platforms. We believe aesthetic medicine is vital for wellness and self-care, focusing on how patients feel as well as how they look.
Merz Aesthetics is dedicated to advancing aesthetic medicine, aligned with our vision: To help people look better, feel better, and live better.
Our portfolio includes devices and injectables designed to address a wide range of patient concerns, including dermal fillers and skin-tightening treatments.
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