Description
Job Title: Retail Manager - Ceramic Showroom
Location: Stoke-on-Trent
Salary: Competitive + Bonus + Benefits
Job Type: Full-time
Days of Work: Tuesday to Saturdays
Hours : : to :
Salary: £ per hour
About our client:
They are passionate about their craftsmanship, quality, and design. And a leading name in the ceramic industry, we offer a curated selection of decorative ceramics for both residential and commercial spaces. Our showroom is more than just a retail space-it's a destination for inspiration and creativity.
We're now looking for an experienced Retail Manager to lead our showroom team, drive performance, and deliver an outstanding customer experience.
Key Responsibilities:
1. Oversee the daily operations of the ceramic showroom, ensuring smooth and efficient running
2. Lead, train, and motivate a team of sales associates to meet and exceed sales targets
3. Deliver excellent customer service by understanding client needs and offering tailored design solutions
4. Monitor stock levels, merchandising standards, and showroom presentation
5. Liaise with suppliers and internal departments to manage inventory and product ranges
6. Develop and implement promotional strategies to increase footfall and conversion
7. Analyse sales data and customer feedback to optimize performance and improve service
8. Ensure compliance with health & safety and company policies
Requirements:
9. Proven experience as a retail manager, ideally within home décor, interiors, or ceramics / tiles sector
10. Strong leadership and people management skills
11. Exceptional communication and customer service abilities
12. Commercial mindset with a track record of meeting sales goals
13. Passion for design, materials, and interiors is a strong advantage
14. Proficient in POS systems, stock management, and retail software
15. Flexible, organised, and able to work weekends as required
What We Offer:
16. A dynamic and creative working environment
17. Competitive salary with performance-based bonus
18. Staff discounts on products
19. Ongoing training and development opportunities
20. Career progression within a growing company
How to Apply:
If you're passionate about interiors, thrive in a retail environment, and are ready to take the next step in your career, we'd love to hear from you.
Send your CV and a brief cover letter to