We are looking for a confident and organised recoveries and litigation coordinator to join a fast-paced credit and recoveries team. This role will involve managing outsourced activity, supporting actions, and working closely with solicitors, agencies, and internal stakeholders to drive successful outcomes.
This is a varied position suited to someone with strong communication skills, excellent attention to detail, and experience managing complex workloads.
Key Responsibilities
* Manage and coordinate cases with external solicitors
* Ensure all relevant information and documentation is provided to support recovery and strategies
* Liaise with internal departments and third parties to gather evidence and progress cases efficiently
* Review and support preparation of legal documentation, witness statements, and disclosures
* Monitor case timelines, court dates, and solicitor performance
* Support settlement processes and ensure internal procedures are followed
* Make informed decisions on litigation routes based on commercial and recovery considerations
* Maintain accurate records and reporting across systems and billing platforms
* Build strong working relationships with solicitors, debt collection agencies, and key stakeholders
* Produce regular updates and reporting for senior management
* Identify process improvements and support wider credit team activities where required
About You
* Previous experience within litigation, recoveries, credit control, or debt management would be desirable
* Strong organisational and case management skills
* Comfortable working with external solicitors and third-party agencies
* Excellent written and verbal communication skills
* Able to manage multiple priorities and work to deadlines
* Strong attention to detail and ability to handle sensitive information professionally
* Confident using internal systems and maintaining accurate records
This role is based fully onsite for an initial period of 6 months
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