Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do * Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team * Deliver online support sessions to help schools make the most of their sites * Get hands-on with populating content, testing and QA on client websites * Build great relationships with clients and provide outstanding client support to the company SLA * Assist the internal team with basic hardware/software setup where required * Follow company...