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Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Overview
We are currently recruiting for a Commercial Property Claims Handler to join our established and experienced Commercial Claims team on a hybrid basis.
Responsibilities
As a Commercial Property Claims Handler, you will be responsible for appropriately and promptly investigating and advancing claims to closure, to achieve business goals and meet the defined customer service proposition.
You will ensure that customers and brokers are supported throughout the claims journey by utilising agreed-upon claims processes.
You will enjoy utilising your technical knowledge to resolve queries, settle claims and impart knowledge to others.
Skills & Experience
Ideally you will have previous experience working as a Commercial Property or General Insurance Claims Handler. However, this experience is not essential as full support and training will be available for the right candidate.
In addition, you will have excellent customer service skills, be able to work as part of a team, and satisfy deadlines while understanding process improvements.
Benefits
* Annual discretionary bonus
* Up to 11% pension contributions
* Hybrid working
* 25 days annual leave + bank holidays + buy/sell options
* Health & wellbeing + virtual GP
* Career development and mentoring
* Inclusive culture + employee networks
* Share investment options
DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
Equal Opportunity
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Location: Manchester, United Kingdom
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