Senior Employee Relations (ER) Advisor
Full Time | HR Services
Salary: £30,000
Location: 310 Broadway, Salford M50 2UE
We're looking for a confident and people focused Senior ER Advisor to join our ER Services team. If you enjoy helping managers navigate tricky situations, keeping things fair and compliant, and making a real difference to how people experience work, this role is for you.
You’ll be the go to expert for ER advice across a multi site operation, supporting managers remotely with clear, practical guidance on everything from investigations and grievances to absence, suspensions and TUPE. You’ll also play a key part in keeping our processes running smoothly and ensuring cases move at pace.
Key Responsibilities
* Giving managers straightforward, compliant ER guidance on disciplinary, grievance, absence, investigations and general casework.
* Handling escalated queries from HR Services and logging everything accurately in the CSM system.
* Helping managers prepare for meetings, understand their responsibilities and follow the right process.
* Producing accurate invite and outcome letters, checking details with ER Specialists when needed.
* Supporting TUPE processes and working with the wider team to keep transfers on track.
* Facilitating mediation sessions to help resolve workplace issues.
* Keeping a close eye on suspension cases to minimise cost and ensure timely progress.
* Completing redundancy calculations and supporting the admin that goes with them.
* Staying up to date with employment law, policy changes and segment specific requirements.
* Pitching in with other HR Services teams during busy periods or project work.
* Maintaining secure, accurate records in line with data protection requirements.
Essential Skills
* Experience providing remote ER support across multiple sites.
* Strong understanding of employment legislation and HR policies.
* The ability to juggle a high volume caseload while staying organised and calm.
* Clear, confident communication written and verbal.
* A practical, problem solving mindset and a customer focused approach.
* Solid Microsoft Office skills.
Desirable
* Experience in a Shared Service or busy HR environment.
* Knowledge of HR systems like SAP HR or CRM.
* Experience working in unionised environments, including settlement agreements or Employment Tribunals.
* Some understanding of restructuring, mobilisation and TUPE.
* CIPD qualification (or working towards it).
Benefits
We offer 20+ Sodexo benefits such as a Sodexo retirement plan, discounts to over 1,900 brands to shop online, a gym discount to maintain a healthy lifestyle, and a confidential 24/7 employee assistance programme providing independent support to overcome life’s obstacles, including emotional support, legal and financial advice.
Equal Opportunities
We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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