40 hours per weekMonday - Friday Up to £60.000 per annumLocation:West Midlands - no fixed place of workSodexo rewards and benefits Job IntroductionWe are seeking an experienced and technically strong Technical Services Manager to lead Hard FM Technical Services delivery across the HMRC West estate. This is a hands-on leadership role supporting a complex, multi-site public sector contract within the HM Revenue & Customs (HMRC) West portfolio.This position will be covering the Birmingham/Telford areas and requires an individual who can travel across this geography, ensuring safe, compliant and efficient engineering service delivery.As Technical Services Manager, you will provide technical leadership and operational oversight across multiple live operational sites. You will ensure statutory compliance, asset reliability, and service continuity across critical infrastructure including:Mechanical & Electrical (M&E) systemsHVAC and BMS systemsLife safety systemsBuilding fabric assetsYou will embed a strong safety culture aligned to Sodexo's Zero Harm Mindset, ensuring all operations comply fully with health, safety and environmental legislation.What you'll do:Provide technical oversight of planned and reactive maintenance delivery.Lead and manage multi-disciplinary engineering teams across a defined geographic patch.Ensure zero statutory compliance breaches across all assets and systems.Manage specialist subcontractors and supply chain partners to deliver safe, high-quality services.Oversee Safe Systems of Work, Permit to Work and risk management processes.Solve complex technical issues across electrical, mechanical, HVAC, BMS and life safety systems.Optimise resource deployment while balancing cost control, compliance and risk.Lead engineering and organisational change initiatives.Deliver forward maintenance planning and support lifecycle and capital forecasting.Ensure accurate maintenance records and compliance evidence are captured within CAFM/CMMS systems (Maximo desirable).Provide and management reporting.Mentor apprentices and junior engineers.Drive sustainable improvements in service delivery and environmental performance.Oversee the condition and suitability of tools, and PPE.Collaborate with Asset Management, Compliance and Operational teams to ensure integrated delivery.The EnvironmentHMRC West is a high-profile, multi-site public sector contract requiring:High levels of technical complianceRobust asset reliabilityOperational resilience within live environmentsStrong supply chain managementForward maintenance and lifecycle planningDelivery of engineering change programmesYou will play a critical role in maintaining operational continuity for a major UK government department.What you bring:Essential Qualifications & Technical CompetenceNVQ Level 5 (or equivalent) in Engineering or Technical Services.Strong multi-disciplinary engineering knowledge (electrical, mechanical, HVAC, BMS, life safety, building fabric).Demonstrable knowledge of engineering compliance frameworks and statutory requirements.IOSH Managing Safely (minimum) or equivalent H&S qualification.Strong understanding of Safe Systems of Work and Permit to Work procedures.ExperienceProven experience managing engineering teams in a Hard FM environment.Experience managing subcontractors and supply chain partners.Experience within complex, multi-site operational environments.Experience managing compliance documentation and audit processes.Experience contributing to minor works and engineering projects.Experience with CMMS/CAFM systems (Maximo desirable).Experience managing forward maintenance and lifecycle planning.Public sector or regulated environment experience (desirable).Skills & AttributesStrong problem-solving capability under pressure.Ability to prioritise competing technical demands.Confident and credible technical leader.Excellent stakeholder communication skills.Commercial awareness and budget management capability.Strong IT skills (Microsoft Office, reporting systems, CAFM).What we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of something greater? Apply today!Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications