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Customer administrator

Salisbury
Permanent
Pertemps Basingstoke
Posted: 16h ago
Offer description

Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator: - Providing frontline telephone and email support to ensure a smooth journey and high-quality care. - Booking appointments for customers as required. - Working through email enquiries and escalating as required. - Dealing with enquiries, answering queries, calls and escalating to relevant departments. - Appropriately and sensitively deal with professionals, customers and clients. - Always adhere to strict policies regarding confidentiality and compliance. - Ensuring all information is recorded accurately on your system. Requirements: - A minimum of 1 years relevant Admin...

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