Join to apply for the Store Manager role at Mountain Warehouse
1 day ago Be among the first 25 applicants
Join to apply for the Store Manager role at Mountain Warehouse
Get AI-powered advice on this job and more exclusive features.
Description
Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!
Department: UK Retail
Location: Telford - Management (TEF)
Description
Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!
As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.
Key Responsibilities
Leadership & Team Development:
* Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
* Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.
* Proactively address employee relations, resolving issues while supporting ongoing learning and development.
* Communicate openly and clearly, ensuring alignment and trust across all levels of the team.
* Provide your team with the knowledge and tools needed to deliver exceptional customer service.
Operational Excellence:
* Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
* Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
* Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
* Recruit, retain, and develop top talent to build a high-performing and motivated team.
Sales & Performance:
* Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
* Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
* Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.
Customer Experience:
* Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.
* Address customer feedback thoughtfully and resolve issues to build brand loyalty.
* Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
* Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.
We Would Like To Meet Someone Who Is
* Passionate about delivering outstanding customer experiences.
* A confident and experienced retail manager who thrives on motivating and empowering teams.
* Skilled in managing diverse personalities with diplomacy and adaptability.
* An excellent communicator, able to convey expectations and feedback clearly at all levels.
* Results-driven, with a sharp focus on achieving sales and performance goals.
* Solutions-focused, addressing challenges proactively while aligning with company policies.
* Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
* Energetic and determined to tackle tasks with excellence, driving success for the team and business.
What's In It For You
* Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 1 weekend off per month, with 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme, and a Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, successful and supported environment
* Length of service awards
You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!
INDMP
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
Referrals increase your chances of interviewing at Mountain Warehouse by 2x
Get notified about new Store Manager jobs in Telford, England, United Kingdom.
Telford, England, United Kingdom 2 days ago
Shrewsbury, England, United Kingdom 2 weeks ago
Telford, England, United Kingdom 1 week ago
Cannock Wood, England, United Kingdom 6 months ago
Telford, England, United Kingdom 1 day ago
Store Manager - Stafford (Full-time, 40hrs)
Stafford, England, United Kingdom 1 week ago
Cannock Wood, England, United Kingdom 5 days ago
Telford, England, United Kingdom 2 weeks ago
Shrewsbury, England, United Kingdom 1 week ago
Cannock Wood, England, United Kingdom 3 weeks ago
Shrewsbury, England, United Kingdom 2 weeks ago
Shrewsbury, England, United Kingdom 2 hours ago
Shrewsbury, England, United Kingdom 1 month ago
Market Drayton, England, United Kingdom 3 weeks ago
Kingswinford, England, United Kingdom 3 days ago
Telford, England, United Kingdom 20 hours ago
Shrewsbury, England, United Kingdom 1 week ago
Walsall, England, United Kingdom 3 days ago
Cannock Wood, England, United Kingdom 1 day ago
Swindon, England, United Kingdom 1 week ago
Cannock, England, United Kingdom 2 weeks ago
Shrewsbury, England, United Kingdom 2 days ago
Kingswinford, England, United Kingdom 2 weeks ago
Oldbury, England, United Kingdom 1 week ago
Stoke-On-Trent, England, United Kingdom 1 week ago
Kidderminster, England, United Kingdom 2 days ago
Cannock, England, United Kingdom 2 days ago
Kidderminster, England, United Kingdom 2 weeks ago
Telford, England, United Kingdom 2 weeks ago
Cannock, England, United Kingdom 4 weeks ago
Cannock Wood, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr