Customer Service Advisor Manchester-Trafford Park Monday-Friday 8:30am - 4:30pm (Potential for hybrid working once fully trained) You must be available for an immediate start Temporary-Ongoing Contract Winsearch is proud to be working with a leading manufacturing business in Trafford Park to recruit an experienced Customer Service Advisor on a temporary ongoing basis. In this role, you'll be responsible for managing multiple customer mailboxes, responding to queries efficiently, and ensuring every customer receives excellent service. Strong written communication and multitasking skills are essential. Key Responsibilities Customer Service Advisor Respond promptly and professionally to customer queries via email. Investigate and resolve issues such as missing orders, delivery discrepancies, and pricing errors. Manage and categorise a busy shared mailbox to ensure queries reach the correct team. Maintain accurate records and update systems as required. Use Microsoft Outlook and Excel daily to support communication and reporting. About You Customer Service Advisor Previous Customer Service experience is essential. Confident managing multiple shared inboxes and prioritising responses. Strong written communication skills with the ability to compose clear, professional emails. Proficient in Microsoft Office, especially Outlook and Excel. Organised, reliable, and able to work independently. Benefits -Free on-site parking -Close to local amenities -Potential for hybrid working once fully trained Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Consultant - Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks