Full-Time | Friendly, Modern, Fully Private Dental Practice
Do you have the confidence to connect with people instantly? Are you someone who thrives in a warm, engaging environment where every interaction matters? At Smile9, we're looking for an exceptional Front of House team member to be the welcoming face of our premium, fully private dental practice in Sheffield.
This is more than just a receptionist role – it's a people-focused position at the heart of our client journey. From greeting patients with a genuine smile to supporting treatment enquiries and creating engaging social media content, you'll play a vital role in delivering the five-star service Smile9 is known for.
What you'll be doing:
* Welcoming patients and visitors with warmth, positivity, and professionalism
* Creating a calming, engaging first impression and guiding guests through their visit
* Handling phone calls, messages, and enquiries with clarity and courtesy
* Managing front desk tasks including scheduling, filing, and administrative support
* Leading and coordinating Invisalign patient journeys from consultation to completion
* Supporting sales conversations by confidently explaining treatments and encouraging patients to take the next step
* Assisting with social media content, including TikToks, stories, and behind-the-scenes content that showcase Smile9's personality and brand
* Maintaining confidentiality and ensuring a seamless, high-standard experience throughout
What we're looking for:
* A natural people-person who builds rapport effortlessly
* Warm, engaging, and enthusiastic with a professional approach
* Confident communicator with excellent verbal and written skills
* Organised, proactive, and detail-focused
* Comfortable supporting sales conversations and promoting treatments
* Creative and confident in contributing to social media content
* Reliable, punctual, and committed to delivering five-star service
* Previous front-of-house or customer-facing experience is an advantage – but energy, attitude, and personality are key
Why Smile9?
At Smile9, we're not your typical dental clinic. We've created a modern, stress-free environment that's fully private and focused on giving every client an exceptional experience. You'll be part of a supportive, close-knit team that lives by our values of simplicity, ownership, unity, and positivity.
Job Details:
* Job Type: Permanent, Full-Time
* Schedule: Monday to Friday (No weekends)
* Salary: £13.00 – £14.00 per hour
* Location: On-site in Sheffield
Benefits:
* Company pension
* Employee discount on treatments
* Free on-site parking
* A positive, supportive team culture
If you're ready to bring your energy, warmth, creativity, and care to a place where people leave smiling – we'd love to meet you.
Job Type: Permanent
Pay: £13.00-£14.00 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:
* Front desk: 1 year (required)
Language:
* English (required)
Work Location: In person