Vacancy NameEcommerce Executive - Supplier Funded Media Vacancy NoVN1054 Job TypePermanent LocationHatfield Job Details
Ecommerce Executive
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Entry level
Application closing date: 17th September 2025
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind, our same-day grocery delivery service.
About the team and the role
The SFM team is responsible for the execution and delivery of all supplier media hosted onsite. We act as mediators, balancing the needs of the business alongside the requirements of the suppliers whilst always ensuring the customer is at the heart of all that we do. We deliver a vast volume of media, whilst never compromising on quality to ensure the customer enjoys a rich and rewarding experience every time. As an Ecommerce Executive, you will play a key role in creating, optimising and executing media on Ocado.com. You will collaborate with various stakeholders to deliver effective campaigns on time, following standards.
What you’ll do
1. Communicate promo periods with suppliers; ensuring timely delivery of assets and effective collaboration.
2. Maintain standards of all supplier-provided assets, including templates and guides, and conduct quality checks on banners with constructive feedback or corrections if required.
3. Design internal banners using Adobe Photoshop, XD & Figma ensuring these adhere to Ocado's brand guidelines and fulfill supplier briefs.
4. Provide status updates and escalate issues to the Senior E-commerce Executive and other relevant internal stakeholders when required.
5. Align with Buyers and Category Assistants to ensure promos are correct and loaded on time.
6. Analyse insights data to report on the media effectiveness and inform future strategies.
Who you are
7. A designer with a passion for brand, and excellent attention to detail.
8. Experience using Adobe Creative Studio suite and Figma.
9. Understanding of how Tableau and Contentful insights enrich the customer experience.
10. Experience in problem solving.
11. Excellent communication skills, both written and verbal.
12. Ability to multitask and prioritise workloads in fast-paced environments
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.