Service Sales Manager - Refrigeration Systems at GEA Group
This role focuses on account management, revenue growth, and technical service proposals, delivering exceptional customer experiences.
Responsibilities
* Manage and grow key accounts, identify new business opportunities, generate service project proposals, and ensure customer satisfaction.
* Explore new markets, partnerships, and service project opportunities to drive revenue.
* Build and nurture strong client relationships, ensuring customer needs are met or exceeded while aligning with organisational policies.
* Prepare and deliver technical solutions and proposals, particularly for industrial refrigeration systems.
* Develop quotations and oversee service opportunities that enhance customer value.
* Manage nominated key accounts, maintaining existing business while identifying opportunities for growth and service expansion.
Key Competencies
* Drive for Results: Consistently achieve goals and push for successful outcomes.
* Customer Focus: Prioritise customer needs, exceed expectations, and build long‑term relationships.
* Strategic Agility: Anticipate market trends, create actionable strategies, and align decisions with organisational goals.
* Trust & Integrity: Demonstrate reliability, responsibility, and a high level of professionalism.
* Motivating Others: Create a positive work climate, engage team members, and share ownership of success.
* Business Acumen: Understand market dynamics, develop innovative solutions, and inspire organisational growth.
* Technical Knowledge: Apply expertise in refrigeration systems, problem‑solving, and technical proposals.
Your Profile / Qualifications
* Minimum Level 3 in Industrial Refrigeration & air conditioning.
* Strong understanding of refrigeration fundamentals, service, and maintenance of industrial refrigeration systems.
* Experience in industrial & commercial refrigeration systems, design, and application.
* Experience with ammonia pump systems and ammonia/glycol systems.
* Skill in solution‑based technical proposals.
* Experience in energy efficiency improvements.
* Proficiency in Microsoft Office Suite.
* Strong analytical and problem‑solving abilities.
* Excellent communication skills (oral and written).
* Effective planning, negotiation, and networking skills.
* Self‑confidence, people management skills, and a professional, approachable demeanour.
Application
Then please click apply above to access our guided application process.
Additional Information
Can be based anywhere in the UK.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Other
Industries: Industrial Machinery Manufacturing, Machinery Manufacturing, Food and Beverage Manufacturing
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