Payroll Advisor (Scotland - Glasgow, Aberdeen, Edenburgh or Stirling | Hybrid) We are seeking an experienced Payroll Advisor to join our payroll team. In this role you will have a lead role in the building and maintaining of client relationships whilst being actively involved in the day-to-day planning, processing and development of the team. If you are a motivated self-starter, then this is a fantastic career opportunity to develop your skills. Main tasks include: Be actively involved in the timing and managing of your clients and ensure that client process manuals are being followed and achieved Process payrolls and supervise resources to ensure timely completion of all tasks to agreed deadlines and standards, monitoring Bureau Management System daily Run Payroll projects and drive efficiencies, identifying, developing and implementing process improvements in conjunction with the wider team as part of the firm’s commitment to continuous improvement Build and maintain client relationships for a portfolio of clients - process, monitor recoveries and resolve fee queries In conjunction with the Manager identify training needs and participate in Team development, coaching and training Actively participate in the daily supervision of the Team, providing clear guidance and instruction, holding team accountable and providing motivational and developmental feedback regularly Deal with all payroll correspondence related to your clients and ensure client queries are dealt with in a timely way Ensure Employer and Employee enquiries are monitored and actioned within agreed timescales, escalating to Assistant Managers when appropriate Lead implementations, controlling the end to end implementation process for allocated new clients Develop and maintain an understanding of pensions set up and administration Requirements for the role: Minimum 2 year’s experience of working in a similar role Excellent organisational skills Strong communication skills – both written and oral Experience of working to tight deadlines Ability to work well as part of a team Ability to work on own initiative Highly numerate with keen attention to detail Good team player with the ability to build effective relationships at all levels Should you be interested in applying for this role, please contact melanie.smit@broadgatesearch.com