Job overview
INTERNAL VACANCY
We are looking for an enthusiastic and creative Volunteer Service Manager to join the Public Participation Team.
The Shrewsbury and Telford Hospital NHS Trust is looking for someone who is passionate about involving volunteers in our NHS hospital services.
1. You will take the lead in developing a growing service that has lots of potential for creativity and innovation in volunteering. Working with leaders, clinicians and external partners, this is a great role for a dynamic person who enjoys motivating and enthusing others. You'll also work closely with our dedicated team of volunteers who are loyal, and keen to support patients, visitors and staff.
We are looking for someone with substantial experience in all aspects of managing the volunteer journey including recruitment, training and support. You will be skilled at establishing relationships with those who will support volunteers in their services and provide expert guidance and advice. The post holder will be part of the Public Participation Department, which includes Community Engagement, SaTH Charity and Volunteers.
Main duties of the job
2. Lead the recruitment, screening, placement and retention of inclusive volunteers and ensure remuneration of out of pocket expenses in accordance with Trust policies and procedures.
3. Develop, ongoing training and support programme for SaTH volunteers in their areas of work, ensuring the appropriate mandatory training is completed. Maintain accurate training records including details of placement area programmes.
4. Lead the development of volunteering recruitment campaigns, publicity information, supported by the Comms. Encourage active interest in voluntary work within the Trust, ensuring that opportunities are available for all, reflecting the diverse local community.
5. Advise and guide staff on volunteering roles with teams and directorates and work with colleagues to develop services which volunteers may provide.
6. Oversee placements of volunteers, working with volunteers and wards/departments to ‘match’ volunteers to placements.
7. Support services to resolve any issues that arise relating to volunteering services.
8. Grow and develop the SaTH Volunteering Services Programme to increase in take up of volunteering.
Working for your organisation
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
The post holder will be part of the Public Participation Department, which includes Community Engagement, SaTH Charity and Volunteers. Within this role you will manage a small volunteer team, as well as providing support to over 300 volunteers within the Trust. The Public Participation Team is based at William Farr House, Shrewsbury.