Head of Operations Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers’ needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company’s strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team. Your specific responsibilities as Head of Operations will include: * The daily running of two 18000 sq ft warehouses and fulfilment operation * Managing and developing a team of three warehouse managers and their supervisors * Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met * Ensuring inbound, split/rework, storage and outbound functions operate effectively * Co-ordinating labour and operational resources to meet demand * Monitoring warehouse productivity and operational KPIs * Resolving bottlenecks * Maintaining accurate stock movements and stock integrity via the Inventory Controller * Supporting cycle counting and stock investigation * Overseeing stock splitting, repackaging and repurposing * Identifying operational efficiencies * Implementing SO...