Overview
The Role: Due to the upcoming Maternity Leave of the incumbent role holder, we have a temporary contract vacancy for a Specification and Non-Conformance Coordinator to join the QA/Technical team.
Responsibilities
* Create, review and issue all ingredient, product, packaging and ancillary item specifications and data sheets. Maintain the specification registers and documentation.
* Maintain system changes to support all aspects of specification control.
* Responsible for maintaining the update of information to customers including questionnaires, certification and documentation.
* Coordinate and collate non-conformance investigation and close out activities for customer complaints, audits, non-conforming product and quality notifications. Participate in root cause analysis and corrective action assignment.
* Responsible for producing non-conformance trending data and reports including related KPI tracking.
* Handle routine customer enquiries and escalate as required.
* Participate in the change management process.
* Participate in third party audit activities.
* Participation in the QA team to complete hygiene and fabrication audits and escalate issues to the Technical Manager.
* Cover and support the Vendor Approval & QA Coordinator and the Quality Systems & Training Coordinator roles and tasks during absence of the responsible persons.
* Participation in the HACCP team, Traceability team, Food Safety/Quality team and the Internal Audit Team.
* Fostering of positive working relationships with technical and all cross-department personnel.
Qualifications
Qualifications and Experience: Previous QA/specification experience or transferable skills required and HACCP/Food Safety qualifications an advantage.
Working hours
Working hours: Monday - Friday 40 hrs per week 9am-5pm with a 30-minute paid lunch
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