Salary: £60,000 - 60,000 per year Requirements: We require a willingness to undergo a security clearance process. We are looking for strong organisational and time-management skills. We require experience working to ITIL best practices. We value a mindset focused on root-cause analysis and continuous improvement. We need a collaborative approach, with a willingness to share knowledge and learn from others. We expect a proactive attitude toward identifying risks, issues, and opportunities. We are seeking deep understanding of virtualisation technologies. We value experience installing, upgrading, configuring, or supporting Windows Server 2016/2019, AWS, or Azure. We consider knowledge of Red Hat technologies such as Satellite 6, OpenShift 3/4, RHEL/CentOS, and CoreOS desirable. We value understanding of Active Directory, including OU creation, RBAC, and DFS. We consider familiarity with VSAN, SCVMM, and Hyper-V desirable. We value networking fundamentals, including TCP/IP, DHCP, DNS, and LAN/WAN. We consider scripting experience with PowerShell, Bash, Python, and Git desirable. We value awareness of McAfee EPO/ENS. We require the ability to work in a secure and highly regulated environment. Responsibilities: We provide first and second-line technical support across complex virtualised environments. We monitor system performance to ensure stability, availability, and seamless functionality. We create and maintain high-quality documentation to support operational excellence. We support compliance with established processes, standards, and security policies. We contribute to the reliability and resilience of mission-critical services. We collaborate with others to share knowledge and improve operational performance. Technologies: AWS Active Directory Azure Bash Git Hyper-V Support ITIL LAN OpenShift PowerShell Python RBAC RHEL Security TCP/IP Windows Cloud DevOps VMware More: We are a major multinational technology organisation delivering large-scale, mission-critical services to the UK Government from our Cheltenham/Gloucestershire location. This role offers a salary of £50,000 to £60,000 per annum, along with a competitive pension, a comprehensive benefits package, employee recognition schemes, social events, and wellbeing initiatives. We provide an inclusive and supportive environment where respect and equality are core values, and we welcome applications from people of all backgrounds and perspectives. Our work is focused on secure, high-impact operations where reliability, precision, and resilience matter, and we are committed to supporting reasonable adjustments throughout the recruitment process. last updated 21 week of 2026