Insurance Account Handler Apprenticeship 2026
Howden – Maidstone, England, United Kingdom
Join to apply for the Insurance Account Handler Apprenticeship 2026 role at Howden. This one‑year apprenticeship programme will launch your career as an Account Handler, teaching you how to support clients and understand the world of insurance from the ground up.
What You'll Do
* Support clients across one or more areas of commercial insurance, or act as a generalist handling a variety of lines.
* Assist with the management of existing insurance policies, enhancing your client‑service skills.
* Draft professional email correspondence for clients, strengthening written communication.
* Handle telephone queries from clients and insurers, providing helpful advice.
* Participate in a structured development programme, gaining a nationally recognised Level 3 qualification during a full‑time apprenticeship.
* Work closely with expert teams and learn the foundations of insurance through hands‑on learning.
What We’re Looking For
* Final‑year sixth‑form/college students or recent college leavers.
* GCSE English and Maths at Grade C or 4.
* Confident communicators comfortable speaking on the phone with people at all levels.
* Tenacious, resilient individuals who thrive on challenges.
* Driven to learn and develop a career in insurance.
* Intellectually curious and eager to grow.
* Strong interpersonal and relationship‑management skills.
* Strong written communication skills and attention to detail.
Application Process
* Online application form – no CV required. Upload a blank document on the application form.
* Online gamified assessment – interactive games to help us understand your natural strengths.
* Pre‑recorded video interview – answer a few questions from the comfort of your own time.
* Assessment centre – in‑person assessment day at a nearby office, including group activities and a meet‑and‑greet with our team. Your travel costs will be covered.
At Howden, we are committed to developing and maintaining a culture of equality and diversity in the workplace and welcome applications from all backgrounds.
Follow our Early Careers team on TikTok @earlycareersjo and @millieinsurancecareers for coaching, behind‑the‑scenes insights, tips for video interviews and preparation for assessment days.
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