Job Ref: INT23830
Branch: Mercure Manchester Piccadilly Hotel
Location: Portland Street, Manchester
Salary/Benefits: £13.5 per hour
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 04/09/2025
Closing date: 06/10/2025
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Staff meals on duty
A day in the life of…
As Food and Beverage Supervisor you'll be responsible for delivering when it comes to all things FB, while supervising larget part of the hotels food and beverage operations. This includes partnering with the Food and Beverage Manager in recruiting and managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. You'll also also assist in monitoring industry trends, analysing sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional communication, and organisational skills, as well as a strong knowledge of food and beverage standards and best practices.
You'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
* Prior experience in delivering first class service in a food and beverage environment
* A deep understanding of food and beverage industry standards and best practices.
* You'll be an inspirational people orientated person, with first class communication, and organisational skills.
* You'll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards
* Motivating under pressure – maintaining morale during long or complex events
* Confidence in conflict resolution – handling guest complaints or staff issues calmly and professional customer service
* Training coaching – onboarding casual/temporary staff, teaching service standards and technical setups
* A minimum of 12 months experience in a events operations role or in a restaurant and bar supervisor role
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
The 4-star Mercure Manchester Piccadilly Hotel sits in a vibrant central location, making travel a breeze. Just nine miles from Manchester Airport and half a mile from Manchester Piccadilly railway station, there is no shortage of transport links. Dining options are plentiful within the hotel and surroundiing area