Our client is a leader in aviation technology, and they're all about boosting operational efficiency, safety and performance, on a global scale. They thrive on team collaboration, innovation, and delivering excellence every day.
A individual who delivers hands-on support for customer locations. This role requires in-depth knowledge of both software and hardware configurations of physical systems, along with a high level of proficiency in the company's software solutions which training will be given on.
Key Responsibilities
* Good written, and presentation skills.
* Excellent verbal communication skills with the ability to support users of varying levels of proficiency.
* Proven relevant experience working in technical ICT.
* Experience of installing and setting up computer hardware, networks, domain accounts, and of troubleshooting and rectifying user and hardware issues.
* Proficiency with Windows Operating Systems - both desktop (Windows 10/11) and server (Server 2016/2018) - Experience with virtualisation products such as VMware and Hyper-V.
* Understanding of the configuration and operation of server and networking infrastructure.
* Good understanding of hardware and software specifications.
* Ability to travel to Customer sites within the UK and overseas.
Experience
1. A good standard of education within IT and experience in an IT-based e...