Cloud Operations Engineer (Graduate – Lead)
£30,000–£50,000 plus bonus and shift premium
SC Clearance eligibility is a necessity; you must hold sole British Nationality.
Our client is seeking Cloud Operations Engineers at graduate, mid, and lead level to join a secure cloud operations team supporting sensitive, mission critical systems from a regulated on site environment in Cheltenham.
This role sits within a 24/7 operations function and includes participation in a shift rota, with additional shift premium paid.
Responsibilities
* Support the operation of secure cloud platforms and underlying infrastructure
* Troubleshoot and resolve incidents, service issues, and user requests
* Manage and update support tickets, ensuring effective diagnosis and resolution
* Follow documented runbooks and operational procedures
* Support incident management for high priority or critical services
* Contribute to continuous improvement activities to reduce operational issues
* Work closely with engineers, platform teams, and technical stakeholders
Relevant Skills and Experience
* Experience working with Linux based systems (training or commercial experience)
* Experience with cloud infrastructure and platform operations
* Exposure to Kubernetes and containerised environments
* Exposure to Infrastructure as Code tools such as Terraform
* Ability to troubleshoot technical issues across infrastructure and platforms
* Willingness to learn and operate in a secure, highly regulated environment
* For Lead, you must have experience managing or mentoring engineers
Package
* Bonus
* Shift Premium
* Pension/Medical
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